Privacy Policy

1. Introduction

O'Blenis Painting ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or text message.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number (including mobile number)
• Mailing address or service address
• Project details and service preferences

Automatically Collected Information

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our painting services
• To respond to your inquiries and estimate requests
• To send appointment reminders and service-related communications
• To send promotional offers and discounts (only with your explicit consent)
• To improve our website and customer experience
• To comply with legal obligations

4. Text Messaging (SMS) Policy

By providing your mobile phone number and opting in to receive text messages, you consent to receive text messages from O'Blenis Painting. We offer two separate categories of text communications:

Service Messages

With your consent, we may send non-marketing text messages including appointment confirmations, service reminders, scheduling updates, and project status notifications. These messages are transactional in nature and relate directly to services you have requested.

Promotional Messages

With your separate, explicit consent, we may send promotional text messages including special offers, seasonal discounts, and marketing communications. You may opt in or out of promotional messages independently of service messages.

Message Frequency and Rates

• Message frequency varies based on your service activity and preferences
• Message and data rates may apply depending on your mobile carrier and plan
• We will not send more than 10 promotional messages per month

Opting Out

You may opt out of text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message. You may also opt out by contacting us at eric@oblenispainting.com or calling (978) 227-7395.

Help

For help with text messaging, reply HELP to any message or contact us at eric@oblenispainting.com or (978) 227-7395.

No Sharing with Third Parties

We do not sell, rent, share, or otherwise disclose your mobile phone number or any information collected through our text messaging program to third parties for their marketing purposes. Information shared via text message, including any personally identifiable information, will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our business (e.g., scheduling software, CRM systems) under strict confidentiality agreements.
• Legal Requirements: We may disclose information when required by law, court order, or governmental regulation.
• Business Protection: We may disclose information to protect the rights, property, or safety of O'Blenis Painting, our customers, or others.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we securely dispose of it.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for text messaging at any time

To exercise any of these rights, please contact us at eric@oblenispainting.com or (978) 227-7395.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: